When your order is placed with Wonderfully Vintage, you will be asked to secure it with a 25% payment of the value of your total order, the balance to be paid 30 days prior to delivery. With the balance, we ask for a separate damages deposit of 20% of the hire cost or £80, (whichever is the higher amount) to be paid at the same time as your balance but with a separate cheque. This cheque will be returned when all items have been checked and the order deemed to be complete and in good order. If there is any damage or breakage, each item will be deducted from your damage deposit and will be charged at seven times the hire price. However, we anticipate that you will take good care of the crockery and accessories while you are responsible for them.
If this occurs more than 60 days before your event, you will receive your deposit back in full. Please note that we will need to be informed of your cancellation by e-mail. If you cancel within 60 days of the event, your deposit will not be returned unless you re-book at another mutually convenient time and we have not lost potential business by refusing others your original dates.
In the event of us being unable to deliver the service, due to situations beyond our control, a full refund will be made, with no additional cost to the Supplier.
This is charged at 40p per mile & can be calculated when quoting a price for your order. The first 20 miles are free for orders over £150.